Access For All – Patrons with a current EBT (Electronic Benefit Transfer) Card or with a bank statement that reads “3VTDeposit” may register with the Northern Stage Box Office and receive $5 tickets (plus VT Sales Tax) to any main stage or education performance, subject to availability. Limit 4 tickets per production.  EBT Card must be presented to Box Office in person to purchase. Due to the verification required, these tickets are only available at our box office.

Military & First Responders – We are proud to offer a 10% discount for up to two (2) tickets per order for active duty, reserve, or veterans in the military as well as EMS, police, and fire fighters. I.D. or proof of service must be provided to pick up tickets. Tickets are subject to availability and blackout dates may apply. Visit or call our Box Office to reserve tickets.

Parking and Access – Accessible parking is located next to our Administrative & Production Building (76 Gates Street). There are four spots reserved for accessible parking. The main and side entrances to the Barrette Center for the Arts (74 Gates Street) are wheelchair-accessible. The building has wheelchair-accessible restrooms on the first floor and an elevator to take patrons to second floor seating.

Accessible Seating – If you would like accessible seating, please call the Box Office (802-296-7000). We hold special seats to accommodate wheelchairs, walkers, canes, and hearing and sight challenges. Reserved seating is located in the front row of both side sections and in the top row of the center section. For wheelchairs, we remove two connected theater seats to accommodate one wheelchair. The seats are as follows: A102/103, A104/105, A302/303, A304/305, H202/203, H204/205, H208/209, and H210/211. We would love to speak with you before you book your seats to make sure you are comfortable!

Assistive Listening Devices (ALDs) – FM style ALDs (headsets and neck loops) are available for free checkout at the Box Office. These devices include a battery pack that connects to our audio system in the sound booth to amplify all performance sounds. The packs have a standard headphone jack and are compatible with most headphones. Our headphones have foam earpads and are worn behind the head. Patrons are welcome to bring their own headphones from home to use with our ALDs or use our provided sets. Please note: actors typically only use microphones for musicals, but ALDs still work for plays.

We’re excited to offer a new and more flexible Assistive Listening option at Northern Stage. Patrons can now use their own smartphone as an Assistive Listening Device through our new WaveCAST system. If your hearing aids connect to your phone, or if you use Bluetooth headphones, earbuds, or wired headphones, you can now stream the performance audio directly to your personal device. Please download the “WaveCAST” app on your mobile device prior to your arrival at the performance. You will then be able to connect to the system with our onsite instructions upon arrival. 

Service Animals – Service animals required for a disability are allowed in the theater. Please alert the Box Office if you plan on bringing a service animal, so that we may notify stage management.

Large Print Programs – Select materials may be made available in large print by request. Our standard large print is 18-point font, but please let us know if you need a different font size. A minimum of two weeks’ notice prior to the desired performance date is required in order to arrange this service.

Relaxed Performances – A Relaxed Performance is an inclusive theatrical experience that offers accommodations for people who benefit from a more relaxed and comfortable environment. The artistic integrity of the piece remains unchanged, however modifications to the social and sensory environment may be made. Patrons who feel the need to do so are welcome to walk around the theater or take a break in the lobby. House lights may be partially kept on during the performance. A Relaxed Performance can also be beneficial for people who are neurodivergent, families with young children, and anyone who finds traditional performance protocols do not work for their needs.

Theater Tours – Tours of the theater to accommodate accessible needs are available by request. A minimum of two weeks’ notice prior to the desired performance date is required in order to arrange this service. Please contact boxoffice@northernstage.org to arrange a tour.

For more information on any of our accessible services, please contact us at boxoffice@northernstage.org or (802) 296-7000.